We are here to guide you, to grow you, and to make you stronger.
We believe in strength in numbers, not solidarity, and growth through continued education. We want to help everyone in the community- no matter how large or small your business may be. We offer individual coaching sessions and group education based on your needs.
This is one of the best ways to take the temperature of your business. New, old. Self-employed, large team.
In order to “fix” something, you have to know what’s broken. And in order to grow, you need a solid path.
Education is key in growth and what sets your staff apart from the rest. We have a vast portfolio of education and training material that can be tailored to your company’s needs. Anything from skill based education to business and retail training is available. If you think it, we can create it.
According to the Harvard Business Review the average American business loses 50% of its customers every five years with two-thirds of them citing inadequate customer care as their primary reason for leaving. Additionally, 91% of small businesses do nothing to retain their existing clients.
Branding and Marketing
Are you ready for a new vibe? We design websites, menus, business cards, logos and more. We can also monitor social media and create content. Conceptualize and execute promotions and events.
We also have secret shoppers; knowledgeable, respectful, professional & coached on exactly what to look for throughout their journey in your space.The NIC will then provide a detailed report based on the findings.